Last updated:

 [17/08/2025]

HYPE HIVE (“we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, place an order, contact us, or interact via social media/WhatsApp.

Information We Collect

  • Contact & identity: name, phone, email, delivery address.
  • Order details: items purchased, payment method, delivery information.
  • Payment data: processed securely by our payment partners; we do not store full card details.
  • Technical data: IP address, device/browser info, cookie identifiers,
  • Communications: messages sent via email, forms, or WhatsApp.

How We Use Your Information

  • To process and deliver your orders.

  • To provide customer support and handle exchanges/returns.

  • To personalise your experience (e.g., remember your cart).

  • To improve our website, services, and product range.

  • To send service updates and—with your consent—marketing messages you can opt out of anytime.

Sharing Your Information

We share data with trusted service providers (couriers, payment processors, IT/analytics tools) to run our business. They are required to protect your information and use it only for the agreed services. We may disclose information where required by law or to protect our rights.

Cookies & Tracking

We use cookies to make our site work, remember preferences, and understand website traffic. You can control cookies via your browser settings. Some features may not function without cookies.

Data Security & Retention

We take reasonable steps to protect your information. We keep data only as long as necessary for the purposes above and to comply with legal obligations (e.g., accounting, taxation).

Your Choices

  • ccess, correct, or update your details.

  • Opt out of marketing emails/SMS anytime.

  • Request deletion of your account where applicable.

Children

Our site is for adults. We do not knowingly collect data from children under 16.

Changes to This Policy

We may update this Policy. We’ll post the new date above. Continued use of our site after changes means you accept the updated Policy.

 

Contact Us

Questions about privacy? Email [hello.hypehive@gmail.com]